Insights
Practical thinking on change, AI and contingent workforce.
67 articles from 20 years of building, running and fixing workforce programs, grouped by topic.
AI and Change
10
AI in contingent workforce
Adoption and change management
- What Really Drives a Successful CW Program, Persuasion or Knowledge?
- Gaining Adoption for SOW Services Management in Contingent Workforce Programs
- Why Don't Managers Care About Your Contingent Workforce Program?
- Why is SOW Management Adoption Lagging in Contingent Workforce Programs?
- Creating Momentum: 11 Approaches to Drive Internal Support for Your CW Program
- Change Management: Journey Before Destination
Contingent Workforce Program Strategy
36
The Contingent Workforce Program Journey10 parts
Leadership and governance
- The Contingent Workforce Center of Excellence
- Enterprises, Please Prioritize Your Contingent Workforce Program
- The Strategic Necessity of a Chief Contingent Workforce Officer
- Is Contingent Workforce an Afterthought?
- The Power of the CWBP in a CW Program
- Contingent Workforce Program Governance
- Organizations Need Contingent Workforce Program Representation in Their Leadership
Measurement, risk and process
- You're So Mature… Stop Worrying About CW Maturity Models
- Why the RFP Process Feels Broken (and How We Make It Better)
- Understanding Cost Savings vs. Cost Avoidance in Contingent Workforce Programs
- Risk in Contingent Workforce: What Does that Even Mean?
- The Contingent Workforce Operating Rhythm
- The Contingent Workforce Engagement Process
- Clarity Amidst Confusion in Contingent Workforce Terminology
- Contingent Workforce Needs to be Part of a Buyer's Headcount Planning Strategy
Talent models and sourcing
- Supporting Total Talent Management Through Technology and Operations
- Total Talent Management: Part 2: Benefits and Considerations
- Total Talent Management: Part 1: Definitions and Components
- Staffing's Dirty Secret: H1-B Visas
- Freelance Management in a Contingent Workforce Program
- Direct Sourcing Is Here to Stay
Judgment and lessons
- What's Harder: Asking the Right Questions or Making Decisions?
- The MAYA Principle and Contingent Workforce Management
- Wisdom From My Father That I Apply to Contingent Workforce Management Part 3: "We're Doing the Best We Can With the Knowledge We Have"
- Wisdom From My Father That I Apply to Contingent Workforce Management Part 2: "You Can Have Anything You Want, But You Can't Have Everything You Want
- Wisdom From My Father That I Apply to Contingent Workforce Management Part 1: "If it was That Easy, Everyone Would be Doing it"
MSP, VMS and Self-Managed Programs
21
Why Do Clients Hate Their MSP and VMS?3 parts
We Hate Our MSP, What Should We Do?4 parts
Working with suppliers and operations
Funding, models and neutrality
- Renaming the VMS
- It Ain't Free: The Truth About Rebates, Margins, and Funding Contingent Workforce Programs
- Supplier Funded MSP/VMS Models and Path Dependence Feedback Loops
- I Believe in You or I'll Be Leaving You: Letters to My VMS
- Competitive Partnerships
- Vendor Neutrality in an MSP Contingent Workforce Program
- The VMS and MSP Are Not Going Away, but Here's What Will Happen
Start with a conversation.
Tell me what you are trying to change or where you think AI might help. We will spend 30 to 60 minutes on it at no cost, and you will leave with a clearer view of your next step whether or not we work together.